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SalesTOS
Plumbing, Sanitaryware & Tiles

Stay connected to the showroom, the dealer and the account.

Keep showroom coverage and dealer product requirements visible to the team. Connect visits, recorded orders and receivables follow-up across plumbing, sanitaryware and tile distribution.

Plumbing, Sanitaryware & Tiles representative visiting a business customer in India
Illustrative industry photograph
Who it supports

Built for the people behind the customer relationship.

For plumbing distributors, sanitaryware suppliers, tile wholesalers and dealer-facing sales representatives. Regional and territory managers can review customer contact across their assigned teams.

From challenge to action

Give everyday field work a clearer structure.

Showroom discussions stretch over several visits

A dealer may need time to confirm the next product requirement.

How SalesTOS helps

Retain the customer visit history so each follow-up starts with context.

Many product choices create ambiguous requests

Order details can be lost between the showroom and office.

How SalesTOS helps

Capture configured products and quantities in the customer order record.

Dealer coverage is uneven

Some showrooms attract frequent attention while smaller outlets are missed.

How SalesTOS helps

Use assigned customer lists and daily route planning to review coverage.

Receivables follow-up sits outside the sales day

The team may know the order requirement but not the next collection action.

How SalesTOS helps

Use outstanding visibility and promise-to-pay tracking where the collection module is enabled.

A typical working day

From the first call to the manager review.

A practical example for plumbing, sanitaryware & tiles; the steps depend on your enabled modules and employee roles.

  1. Plan showroom coverage

    Review assigned dealers and the route between outlets.

  2. Record the dealer visit

    Keep a dated record of the showroom conversation.

  3. Submit the product requirement

    Capture confirmed catalogue items and quantities.

  4. Follow up receivables

    Record the account discussion and next payment action.

  5. Review the dealer network

    Managers check customer contact and order activity.

Relevant capabilities

Useful tools, close to the customer.

For the field team

Showroom visit history
Keep successive dealer conversations visible.
Daily coverage
Plan the assigned outlets for the day.
Product-wise orders
Record confirmed dealer requirements.
Payment commitments
Retain the next collection action at account level.

For managers

Hierarchy reporting
Review activity through the configured manager structure.
Illustrative workspace · Sample data
Showroom account follow-up

Sample Stone & Bath

Customer activity · Example field day

  1. 1
    Showroom call completedPrepare
  2. 2
    Dealer requirement confirmedVisit
  3. 3
    Product order recordedRecord
  4. 4
    Receivables follow-up plannedReview
Team view Activity available for review
Illustrative workflow composition for plumbing, sanitaryware & tiles. This is sample data, not a live customer record or a promise of this exact screen layout.
Suitable packages

Choose the tools behind your workflow.

Review Field for visit activity, Sales for order work, Collection for account follow-up, and All-in-One for a combined workflow.

Explore the current plans and features for your team.

Features and availability follow the current package catalogue. Compare all package features and configured limits.

Practical questions

Plumbing, Sanitaryware & Tiles FAQs

Can showroom visits be recorded before an order is confirmed?

Yes. Visit records and order records serve different purposes. Record the customer contact first and submit an order only when a requirement is confirmed.

Does this manage tile batches, shades or stock lots?

Batch, shade and inventory lot controls are not implied by the field order workflow. Validate them against your inventory system and any proposed integration.

Can representatives review previous dealer orders?

Customer order history is available in the Sales workflow. It gives context for repeat discussions without replacing stock or fulfilment information.

Can we follow up overdue showroom accounts?

Use the Collection workflow for outstanding visibility, payment history and commitments. Agree which employees own and can access each account.

What belongs in a sanitaryware or tile demo?

Bring a representative dealer, a short product list with ordering units, a visit sequence and an example outstanding account. Include any shade or batch requirement as a separate scope question.

Explore related field workflows.

View all industries

See your plumbing, sanitaryware & tiles workflow in action.

Bring a representative customer account and a typical working day to the demo.

Schedule an Industry Demo